WHO WE ARE

Founded June 26th, 1998.

Information Technology Support Group, based on the Isle of Man, specialising in the provision of bespoke IT support solutions for private clients, centering around email, file storage, encryption and data recovery.

Lead by brothers Ruari and Neill Buchanan, born into a world of Information Technology, Little City assigns clients to specifically chosen engineers, delivering solutions in a highly tuned bespoke format.

Never advertising, never cold-calling, all of our business comes from word-of-mouth recommendations from current clients: if you know of us, you’ll know how to contact us.

Here is a brief history. It barely touches on our experience across industries, our experiences in the Middle East or across the pond in the USA, but it should give you an insight into our general scope of work and abilities. 





WEB DESIGN

1999 - current
The early days of the internet, we worked with companies: New York Times, Future Publishing, Shiny Entertainment, Revolution Software and more...

We continue to design, host and support multiple websites and their connected platforms, including e-commerce solutions.



GAMING CENTRAL

1999 - 2007
Founded one of the first video game industry reporting websites. Along with GAMESPOT and Happy Dog we pushed to break down walls between the studios/creators and the players. Known for pushing the limits of website design and html/javascript architecture, we were chosen by DaimlerChrysler as one of 10 websites to feature in concept vehicle design (for interior dashboard / headrest website displays). 

We continue to dip in and out of the industry with articles, insight or support, forever gamers.




DIGITAL CINEMA

2003 - current
    
Sony at Culver City were involved with LucasFilm, specifically George Lucas at his Skywalker Ranch, in the creation of the Sony CineAlta HDW-F900 camera, for use on Star Wars: Episode 1. 

There was no technology fast enough to write the high-definition images capable of being captured by the then state-of-the-art camera sensors.

Digital video cameras were now tethered again, unable to move far from it’s cabled child where it recorded its data.

We worked to design a potential capture system (a bin containing rapidly fast memory arrays that would ‘dump’ data as it came in from the camera head / sensor to hard drives in raid array).

From there we moved onto a digital delivery system intended for cinemas. STAR Cinema was was designed to deliver encrypted films into cinemas via satellite feed and/or caddied hard drives, direct from the studios. The film was ‘tagged’ with the cinemas specific details (location, restrictions, etc) and would log a set of data (e.g. times played, tickets sold).



IT SUPPORT

1998 - current







Our mainstay of work across the last 20 years. 

From providing small firms with IT support to servicing large Fortune 500 clients with complete multi-site coverage, including remote satellite offices around the world, we’ve seen and done almost everything at some point. 

We specialise in providing 24/7 cover to very specific private clients, who frequently come to us with very challenging issues or problems that tend to fall outside the general expectations and setup of a typical IT Solutions company.

Specifically we are well versed and experienced working in the Property Management, Finance and Heath Care (Dental, Private Care) industries.

Whether administrating IT services across 250 staff in very demanding industry or helping clients such as Boeing or Rolls Royce rescue damaged data as part of legal actions.

It’s been a privilege to work in the UK inside the NHS and with specific police forces around the country. Some of this work is often the most demanding and it’s not something we shy from.

Digital forensics and data recovery is very challenging and requires more than just knowledge, but a certain set of skills and abilities to deal with very sensitive material.



LIVESTREAM BROADCASTING

2016 - current





Despite always having an interest in film and broadcast work, we rarely get the chance to deep-dive into a project that will be public-facing.

We’ve worked on providing a world-first: facilitating and broadcasting the first ever LIVESTREAM of a motorsport race using a 4G LTE Network. This involved multiple cameras across multiple sites, across the famous Isle of Man TT circuit (37.73 mile / 60.72 km), here at home on the Isle of Man.

We’ve continued every year since to work with the Manx Motorcycle Club to deliver every race LIVE to their Facebook page, complete with full video mixing and repeatedly alternating camera positions. The programmes reach over 1.5 Million viewers during the week of racing. 

This platform gives us the chance to perform a mix of very technical camera work, networking, and bespoke software / app creation - striking each part of our expertise in the most challenging way. 

Taking our knowledge and experience from Digital Cinema production, we developed our own 4K HDR 10-bit Livestream Encoder / Bonding unit, which we are continung to develop for future retail sale.

Despite the challenges of Covid19 continued to livestream private events (weddings, funerals) and most recently (Christmas 2020) completed a 2 week livestream production of the theatre stage production ‘Sleeping Beauty’ for Shone Productions. This included all rehearsals, technical, dress, then 21 shows, all broadcast back LIVE to the production directors in the UK.



UAV / DRONES

2016 - current



As UAVs became more powerful and capable, we begun to take an interest in what could be done to help service some of our current clients with specific tasks. Typically inspection work can take time to schedule and expensive to complete (in man hours, in site access issues etc). 

The drones we use come with very select abilities, far beyond what a pro(consumer) drone would be capable of. Our clients requirements are specific and we specialise in providing bespoke solutions in this field, just as we do in our IT support.

In March 2018 we were awarded Intel Global Partner status and became authorised contractors / resellers of the Falcon 8+ platform.



THE FUTURE

We continue to diversify our work across multiple fields.

IT Support is still our mainstay of operations, whether it be consultancy or delivering the actual service platform ongoing. We are immensely proud to have had some of our clients now for over 25 years!